In using the www.MadrasSpices.in
shopping service, you (The User) are deemed to have accepted the terms and
conditions listed below. www.MadrasSpices.in
reserves the right to modify these terms and conditions at any time. We also
request the customer to go through refund policies carefully and be aware of
them. Also we strongly urge to print a copy of the below mentioned terms and
conditions for any future reference.
- www.MadrasSpices.in will try to deliver the products as per the
specifications given on the order form by the user, it fully reserves a
right to deliver a similar or alternate product for reasons beyond its
control and any such action shall not be deemed as bad-delivery.
- www.MadrasSpices.in will deliver the Product ordered through us in
- We will start to process the
order right away once you place the order successfully with us.
- We always try to make a
confirmation about the order over phone before delivery. If there is any change
of mind or cancelling the order during the delivery time will not be
- Every care shall be taken to
deliver the goods to the intended recipient. But www.MadrasSpices.in shall
not be held responsible for any wrong delivery of the product based on the
address given by the customer or if any person imposes to be the actual
recipient and takes delivery of goods.
- All prices and availability of
products are subject to change without prior notice by www.MadrasSpices.in.
- Products on offer may not be
combined with other offers/discounts.
- Gift vouchers cannot be
- www.MadrasSpices.in reserves the right to refuse or cancel any order
placed for a product that is listed at an incorrect price or Out of Stock
status. This shall be regardless of whether the order has been confirmed.
The money can be collected at the time of delivery or the same shall be
credited to your www.MadrasSpices.in credit and this can be
used on your future purchases in www.MadrasSpices.in.
- Any request for cancellations
of orders once duly placed on the site, shall not be entertained.
- The product/services provided
on this site are without warranties of any kind either expressed or
implied and www.MadrasSpices.in disclaims all or any of them to
the fullest extent.
- Any warranties or After Sale
Services if any offered by the Manufacturers/Vendors on any product shall
be serviced directly by such Manufacturer/Vendor and www.MadrasSpices.in shall
not be under any obligation to ensure compliance or handle complaints.
- The Courts at Chennai shall
have exclusive jurisdiction in any proceedings arising out of this
Shipping & Delivery
- Minimum ordering amount is Rs.1500.
India PIN CODES Serviceable via Private Couriers will be served. Orders
from Pin Codes not serviceable via any courier service will be
cancelled and 10% CANCELLATION CHARGE will be deducted.
- Refund will be made as Store Credits or transfer to source account in case of non serviceable area.
- Provide Correct and complete address, phone number to ensure smooth delivery.
- Our handling time to process your order will be 2 to 3
Days from the order date. Situations like Out of Stock, Vehicle not
available etc .. will take a day or 2. We are working hard to make
the deliveries as quick as possible.
- If you give us an incorrect delivery address/contact
number and a parcel is returned to us or undelivered because of that
incorrect address we reserve the right to charge additional shipping cost to
cover the re-sending of your parcel to the correct address.
- Any issues arising because of Courier/Logistic Partner
is not in www.MadrasSpices.in control. We will try to resolve the issues/problem
that are under our control only. But we do not guarantee resolution for
any extreme situation.
- Door Delivery option - charges and minimum order amount
1. Minimum order should be above
2. Standard delivery charges are
3. Standard delivery charge is calculated
as per weight of the order and distance of delivery location from
- Pay While Pickup option
1. In Pay While Pickup option, the parcel will
be dropped to the nearest Courier/Parcel Service Office in Chennai.
2. Minimum amount of Rs.50-200 based on weight will be
charged to ship the product to respective
Courier/Parcel Office in Chennai.
3. Actual Shipping cost will be paid
by customer when collecting the order from respective Courier/Parcel
4. The parcel will be
shipped to Delivery branch of the Transporter - as mentioned by Customer in Order's Customer Comment section. (OR)
The parcel will be
shipped to Customer's nearest Transporter/Parcel Service Branch based on pin
code provided in the order.
5. Parcel LR/Reference number will
be updated in the order. This will be asked in the respective
Courier/Parcel Service Office.
6. Choose Delivery Branch
of the respective transporter from below link and paste the same in
Customer Comments/Add as delivery address.
- Mettur Super Service : https://www.metturtransports.com/locations.php
- VRL : https://www.vrlgroup.in/vrl_branch_list.aspx
- Navata : https://navata.com/branch-locator-search-by-pincode.php
- Available Payment options
- UPI Payments(QR Scan, UPI ID,Gpay, PhonePe, etc...)
- Credit Card
- Debit Card
- Internet Banking
- Bank Transfer to Pachaa Traders (Send email for Manual Verification)
Payment Service Providers is a different entity named Instamojo. Any
technical payment related issues and queries should be raised to instamojo.com
using an instamojo payment reference no. The same will not be handled
by www.MadrasSpices.in .
- Cash on Delivery is NOT AVAILABLE
- If order is processed and
delivered the items won't be taken back or replaced unless there is a reasonable quality issue.
- Returns will be accepted on basis of product quality issues and for no
other reason. In case of quality issues, product value will be credited
back to MadrasSpices.in User account as Store Credit or to User bank/card
account used during the time of payment.
Please note that cancellations have to be made within 12 hours after placing an order. For cancelling your order, you will have to get in touch with us using the phone numbers provided in contact us page and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. MadrasSpices.in has complete right to decide whether an order has to be processed or not. The customer agrees not to dispute the decision made by MadrasSpices.in and accept MadrasSpices.in decision regarding the cancellation.
Out of Stock
product is out of stock, product value will be credited back to
MadrasSpices.in User account as Store Credit or to User bank/card account
used during the time of payment.